Privacy Policy

Last updated: 9 February 2026

Pale Air Games ("we", "us", or "our") operates the mobile game Pale Air and the website paleairgames.com (together, the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

Information We Collect

Information you provide directly:

• Contact information if you email us for support (e.g. your name and email address)

Information collected automatically:

• Device information (device model, operating system version, unique device identifiers)
• App usage data (gameplay progress, session duration, crash logs)
• IP address and general location (country/region level only)

We do not collect sensitive personal information such as financial data, precise geolocation, contacts, photos, or health data.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Diagnose technical issues and fix bugs
• Understand how players interact with the game to improve the experience
• Respond to support requests
• Comply with legal obligations

Third-Party Services

Our Service may use the following third-party services that collect information on our behalf:

• Google Play Services — for app distribution, updates, and licensing. Google Privacy Policy

These third-party services have their own privacy policies governing how they use your data. We encourage you to review them.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Crash logs and analytics data are retained for up to 12 months and then deleted or anonymised.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating the Service (subject to confidentiality obligations)
• If required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Pale Air Games, our users, or the public

Data Security

We take reasonable measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Pale Air Games is based in Australia. If you are accessing the Service from outside Australia, your information may be transferred to and processed in Australia or other countries where our service providers operate. We ensure appropriate safeguards are in place for any such transfers in accordance with applicable data protection laws.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information
• Portability — request your data in a structured, machine-readable format
• Objection — object to the processing of your personal information
• Withdrawal of consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond within 30 days (or such shorter period as required by applicable law).

Australian residents: Your rights under the Australian Privacy Act 1988 (Cth) are protected. You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have breached the Australian Privacy Principles.

European residents: If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data is legitimate interest (providing and improving the Service) and, where applicable, your consent. You may lodge a complaint with your local data protection authority.

California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information.

Children's Privacy

The Service is not directed at children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Pale Air Games
Email: privacy@paleairgames.com